Tel: 07917 125 449

Go to Which? Trusted Trader Profile
NICEIC Approved Contractor
Part P Electrical Safety

You are here: Home > Contact Us > Complaints Policy

Complaints Policy

NJC Electrical Services Complaints Policy
 
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
 
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
 
As soon as possible after the completion of the works, please inspect the work to ensure everything
has been carried out to our usual high standards.
 
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 07917125449 or write to us at NJC Electrical Services, Proprietor - Nigel Cowley, 3 Coppice Close, Stocksbridge, Sheffield, South Yorkshire, S36 1LS or email using the contact form on our contact us page and we aim to respond within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
 
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them.
 
If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.
 

We cover the following areas with both Commercial & Domestic Electrical Services:

Sheffield | Barnsley | Chesterfield | Doncaster | Rotherham
 
We're on MyBuilder - 100% Positive Feedback

© Copyright NJC Electrical Services

Terms & Conditions (Opens in PDF Format)
Complaints Policy

We're on MyBuilder - 100% Positive Feedback
We're on MyBuilder - 100% Positive Feedback
Go to Which? Trusted Trader Profile
NICEIC Approved Contractor
Part P Electrical Safety
NJC Electrical Services
We're on MyBuilder - 100% Positive Feedback
NJC Electrical Services
NICEIC Approved Contractor
Part P Electrical Safety
We're on MyBuilder - 100% Positive Feedback
NICEIC Approved Contractor
Part P Electrical Safety
Go to Which? Trusted Trader Profile
We're on MyBuilder - 100% Positive Feedback